CanonimagePROGRAF
TC-20M
CountryUnited States
OSUnknown
In this Setup
Requirements & Prerequisite
Gather the following items before you begin setup. Tick each one as you get it.
Overview
The Canon TC-20M is a compact large-format printer designed for a range of users, from small businesses to home offices that require wide-format printing capabilities. One of the standout features of this model is its built-in scanner, which allows for copying and scanning, making it versatile for tasks like creating posters, technical drawings, and CAD designs. The TC-20M is part of Canon’s eco-friendly and user-friendly lineup, focusing on ease of use, affordability, and high-quality output for various media types, such as plain paper, glossy photo paper, and more.
Features
- Compact Design: Despite its large-format capabilities, the TC-20M is designed to fit into small spaces, making it ideal for offices with limited room.
- Multi-Functionality: It includes built-in scanning and copying capabilities, which allows users to create copies of large-format documents without needing a separate scanner.
- High-Quality Printing: Equipped with a 4-color pigment ink system (Cyan, Magenta, Yellow, and Black), the TC-20M produces vibrant, sharp, and professional-grade prints.
- Media Flexibility: Supports both roll paper up to 24 inches wide and cut-sheet media, offering a range of printing options for various projects.
- Cost-Effective Operation: With efficient ink usage and Canon’s refillable ink tank system, the TC-20M ensures low running costs, making it a great choice for budget-conscious users.
- User-Friendly: Features an intuitive touchscreen panel for easy navigation and wireless connectivity options, allowing for simple integration with smartphones, tablets, and computers.
- Eco-Friendly: Designed with energy-saving features and reduced environmental impact, the printer is ideal for businesses focused on sustainability.
Unboxing & Initial Setup
- Carefully remove the printer from its packaging and remove any protective materials and tapes.
- Place the printer on a flat, stable surface with sufficient space to handle large-format paper rolls or sheets.
- Open the ink compartment by lifting the cover on the printer.
- The TC-20M uses refillable ink tanks. Unpack the ink bottles (Cyan, Magenta, Yellow, Black) and carefully fill the corresponding tanks in the printer.
- Once the tanks are filled, close the ink compartment securely.
- Load roll paper.
- Plug the power cord into the printer and an electrical outlet. Turn on the printer using the power button.
Manuals & Guides
Canon TC-20M setup on Windows
- Download and Install Drivers:
- Driver Downloads are available in the Bottom of the page.
- Navigate to the “Drivers, Software & Firmware” section.
- Select the appropriate driver for your Windows version and download it.
- Run the installer and follow the on-screen instructions to complete the installation.
- Connect the Printer:
- Connect the printer to your computer using a USB cable or ensure both devices are on the same network for network printing.
Canon TC-20M setup on macOS
- Download and Install Drivers:
- Driver Downloads are available in the Bottom of the page.
- In the “Drivers, Software & Firmware” section, select the driver compatible with your macOS version and download it.
- Open the downloaded file and follow the installation prompts.
- Add the Printer:
- Go to System Preferences > Printers & Scanners.
- Click the “+” button to add a new printer.
- Select your Canon TC-20M from the list and click “Add”.
Canon TC-20M setup on iPhone & iPad
- Ensure your iOS device and the TC-20M printer are connected to the same Wi-Fi network.
- Open the document or photo you wish to print.
- Tap the Share icon and select Print.
- Choose the Canon TC-20M printer and adjust settings as needed.
- Tap Print to start printing.
Canon TC-20M setup on Android
- Download and install the Canon PRINT Inkjet/SELPHY app from the Google Play Store.
- Ensure your Android device and the TC-20M printer are on the same Wi-Fi network.
- Open the app, select the document or image to print, and follow the on-screen instructions to complete the printing process.
Canon TC-20M setup on Chromebook
- Ensure your Chromebook and the TC-20M printer are connected to the same Wi-Fi network.
- Click the status area in the lower-right corner of the Chromebook screen.
- Click the Settings gear icon.
- Scroll down and click Advanced.
- Under the “Printing” section, click Printers.
- Click Add Printer.
- Your Chromebook should detect the Canon TC-20M printer. Select it and click Add.
Troubleshooting Steps
- Printer not connecting to wi-fi:
- Possible Causes: Incorrect password, weak, signal or outdated firmware.
- Solutions:
- Ensure your Wi-Fi password is correct
- Place the printer close to the router
- Re-run Easy Wireless Connect
- Press Setup >Wi-Fi Setup >Easy Wireless Connect
- Restart the router and printer
- Check for firmware updates via Canon’s official website
- Print Not Detected by computer or mobile:
- Solutions:
- Ensure both printer and device are on the same Wi-Fi network
- Restart your printer and device
- Reinstall the Canon PRINT Inkjet/SELPHY app (for mobile)
- For USB connection, ensure the cable is securely connected
- On Windows/Mac, reinstall the printer driver
- Solutions:
- Paper Jam:
- Solutions:
- Turn off the printer
- Gently remove jammed paper from the rear tray, output slot, or inside the printer
- Check for torn paper pieces
- Restart the printer
- Solutions:
- Poor Print Quality (Faded, Streaks, Missing Colors):
- Solution:
- Check ink levels and replace cartridges if needed
- Run Print Head Cleaning:
- Press Setup >Maintenance>Cleaning
- Perform Print Head Alignment via the same menu
- Ensure you’re using compatible paper
- Solution:
Driver Downloads
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