CanonPIXMA

PRO-4000

Last updated July 13, 2026

The Canon PRO-4000 is a high-performance large-format printer designed for professionals in photography, graphic arts, and fine art printing. Featuring a 12-color LUCIA PRO ink system, it produces stunningly vibrant and accurate prints, making it ideal for detailed artwork and high-quality photographs. With support for various media sizes and types, along with advanced connectivity options, the PRO-4000 is engineered to meet the demands of professional printing.

CountryUnited States OSUnknown

In this Setup

  1. 1 Requirements & Prerequisite
  2. 2 Features
  3. 3 Unboxing & Initial Setup
  4. 4 Manuals & Guides Reg. only
  5. 5 Troubleshooting Steps Reg. only
  6. 6 Downloads Reg. only
  7. 7 Error codes Reg. only
  8. 8 FAQ Reg. only
Requirements & Prerequisite

Gather the following items before you begin setup. Tick each one as you get it.

Unboxing & Initial Setup

Step 1 of 5 Take printer out

Open the box fully and lift the printer upward with support from both sides.

  1. Carefully remove the Canon PRO-4000 from its packaging, discarding any protective materials.
  2. Open the printer cover and install the ink cartridges into their respective slots until they click securely.
  3. Adjust the paper tray or roll holder to fit your desired media size and load the paper into the printer.
  4. Connect the power cord to the printer and plug it into a power outlet. Press the power button to turn it on.

Manuals & Guides

Canon PRO-4000 setup on Windows

Installing the Printer Driver

  1. Driver Download Links are present in the bottom of the page.
  2. Run the Installer: Open the downloaded setup file and follow the on-screen instructions to install the driver.
  3. Choose Connection Type: During the installation process, select your preferred connection method: USB or Wi-Fi.

Connecting the Printer

  1. USB Setup: For a USB connection, connect the printer to your computer using a USB cable when prompted during installation.
  2. Wi-Fi Setup: For wireless printing, press the Wi-Fi button on the printer until the Wi-Fi indicator blinks. Follow the on-screen prompts to connect the printer to your wireless network.
  3. Confirm Connection: Ensure your computer or mobile device can detect the printer.

Testing the Printer

  1. Print a Test Page: After setup, print a test page to verify that the printer is functioning correctly.
Full Guides and Drivers Available

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Troubleshooting Steps

  1. Printer not connecting to wifi:
    • Possible Causes: Incorrect password, weak, signal or outdated firmware.
    • Solutions:
      • Ensure your Wi-Fi password is correct
      • Place the printer close to the router
      • Re-run Easy Wireless Connect
      • Press Setup >Wi-Fi Setup >Easy Wireless Connect
      • Restart the router and printer
      • Check for firmware updates via Canon’s official website
  2. Print Not Detected by computer or mobile:
    • Solutions:
      • Ensure both printer and device are on the same Wi-Fi network
      • Restart your printer and device
      • Reinstall the Canon PRINT Inkjet/SELPHY app (for mobile)
      • For USB connection, ensure the cable is securely connected
      • On Windows/Mac, reinstall the printer driver
  3. Paper Jam:
    • Solutions:
      • Turn off the printer
      • Gently remove jammed paper from the rear tray, output slot, or inside the printer
      • Check for torn paper pieces
      • Restart the printer
  4. Poor Print Quality (Faded, Streaks, Missing Colors):
    • Solution:
      • Check ink levels and replace cartridges if needed
      • Run Print Head Cleaning:
      • Press Setup >Maintenance>Cleaning
      • Perform Print Head Alignment via the same menu
      • Ensure you’re using compatible paper

Downloads

Driver Download

Your model PRO-4000

Download drivers

App Download

Canon PRINT for phones and tablets

iOS App Android App

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