Open the box fully and lift the printer upward with support from both sides.
CanonMAXIFY
MB5170
Last updated July 13, 2026
The Canon Maxify MB5170 is a high-speed, multifunction business inkjet printer designed for heavy-duty use. It offers print, scan, copy, and fax capabilities, with features like a large-capacity ink cartridge, single-pass 2-sided scanning, and marker/highlighter-resistant documents. It also includes a 3.5″ touchscreen, email notifications for status and errors, and low printing costs with optional high-yield ink cartridges.
CountryUnited States
OSUnknown
In this Setup
Requirements & Prerequisite
Gather the following items before you begin setup. Tick each one as you get it.
Unboxing & Initial Setup
- Remove all packaging material and protective tapes from the printer
- Take out documentation material, power cord and other accessories from the box
- Connect the power cord and turn ON the printer
- Install the ink cartridges
- Load paper into the paper tray
Manuals & Guides
Canon MB5170 setup on Windows
Canon MB5170 setup on macOS
Canon MB5170 setup on iPhone & iPad
Canon MB5170 setup on Android
Canon MB5170 setup on Chromebook
Troubleshooting Steps
- Printer Not Responding:
- Check connections: Ensure the printer is powered on, has paper and ink, and the USB cable (if used) is securely connected.
- Check software: Verify the printer drivers are installed correctly and up-to-date. Try running the Windows printer troubleshooter.
- Reboot: Restart both the printer and the computer.
- 2. Printing Issues:
- Paper Jams: Check for paper jams and clear any obstructions.
- Poor Print Quality: Clogged printheads can affect print quality. Try cleaning the printheads using the printer’s maintenance menu.
- 3. Slow Printing: Check the USB connection speed and ensure the system environment supports Hi-Speed USB.
- 4. Scanning Issues:
- Insufficient Disk Space: Delete unnecessary files to free up disk space.
- Scanner Driver Errors: Ensure the scanner driver is installed correctly. If an error message appears, consult the manual for troubleshooting steps.