CanonPIXMA

PRO-4000S

Last updated July 13, 2026

Canon imagePROGRAF PRO-4000S comes with a new LUCIA PRO ink set that adopts newly formulated 8-colour pigment inks. These inks help you achieve fantastic colour reproduction, image clarity, and fine lines ideal for creating vivid posters and advertising displays. It has dual purpose Multi-Function Roll can act as a two roll media system during the day when production is high and become a bi-directional Take-up unit at night when large, unattended prints are running.

CountryUnited States OSUnknown

In this Setup

  1. 1 Requirements & Prerequisite
  2. 2 Features
  3. 3 Unboxing & Initial Setup
  4. 4 Manuals & Guides Reg. only
  5. 5 Troubleshooting Steps Reg. only
  6. 6 Downloads Reg. only
  7. 7 Error codes Reg. only
  8. 8 FAQ Reg. only
Requirements & Prerequisite

Gather the following items before you begin setup. Tick each one as you get it.

Unboxing & Initial Setup

Step 1 of 5 Take printer out

Open the box fully and lift the printer upward with support from both sides.

  1. Take the printer out of the box.
  2. Open the top cover and remove the belt stopper.
  3. Remove all the protective tape and close the cover.
  4. Plug in the power cord and turn on the printer.
  5. Open ink tank covers and pull out handles.
  6. Shake each ink tank for 5 seconds before installing.
  7. Insert tanks into appropriate holders, metal contacts down.
  8. Lock ink tanks into place.
  9. Close ink tank covers.
  10. Load plain LTR or A4 size paper.

Manuals & Guides

Canon PRO-4000S setup on Windows

  1. Take the printer out of the box.
  2. Open the top cover and remove the belt stopper. 
  3. Remove all the protective tape and close the cover. 
  1. Plug in the power cord and turn on the printer.
  2. Open ink tank covers and pull out handles.
  3. Shake each ink tank for 5 seconds before installing.
  4. Insert tanks into appropriate holders, metal contacts down.
  5. Lock ink tanks into place.
  6. Close ink tank covers.
  7. Load plain LTR or A4 size paper.

Setting up Canon imagePROGRAF PRO-4000S – Windows (Wifi):

  1. Prepare the printer: 

a. On touchscreen scroll down to LAN settings.

b. Select change LAN.

c. Click on activate wireless LAN.

d. You will be brought back to the main screen, scroll down and choose the LAN settings again.

e. Select wireless LAN setup.

f. Select standard setup.

g. Choose your wifi network name from the available list.

h. Enter the password.

  1. Download the Drivers:

a. Download and install the driver from the bottom of the page.

b. Once the installation is completed, run the installed file.

  1. Print the Test page:

a. Print a test page to confirm the setup.

USB Setup (Wired Setup):

  1. Download the Drivers:

a. Download and install the necessary drivers from the bottom of the page.

b. Once the driver installation is completed, run the installed file.

  1. Connect the USB Cable to your printer:

a. Plug the USB cable to your printer and the other end to your PC.

b. Go to the settings of your PC.

c. Search for bluetooth and devices.

d. Click on Printers and Scanners.

e. From the available printers list select your Canon imagePROGRAF PRO-4000S.

  1. Print the Test page:

a. Print a test page to confirm the setup.

Setting up Canon imagePROGRAF PRO-4000S – Mac (Wifi):

  1. Download Drivers:

a. Download the driver package from the bottom of the page.

b. Once the installation is completed , run the installed file.

  1. Prepare the printer:

a. On touchscreen scroll down to LAN settings.

b. Select change LAN.

c. Click on activate wireless LAN.

d. You will be brought back to the main screen, scroll down and choose the LAN settings again.

e. Select wireless LAN setup.

f. Select standard setup.

g. Choose your wifi network name from the available list.

h. Enter the password.

  1. Add Printer:

a. Open the system preferences > Printers & Scanners.

b. Select your printer and click Add.

  1. Print the Test page:

a. Print a test page to confirm the setup.

USB Setup (Wired Setup):

  1. Download Drivers:

a. Download the driver package from the bottom of the page.

b. Once the installation is completed , run the file.

  1. Connect the USB Cable to your printer:

a. Plug the USB cable to your printer and the other end to your Mac.

b. On your Mac click on the system preference option.

c. Now click on Printer and Scanners.

d. The available printers list will appear on the screen, select your Canon imagePROGRAF PRO-4000S.

  1. Print the Test page:

a. Print a test page to confirm the setup.

Setting up Canon imagePROGRAF PRO-4000S – IOS:

  1. Connect to the Wifi:

a. Turn on your Canon imagePROGRAF PRO-4000S.

b. Make sure your Iphone/Ipad is connected to the secure internet connection.

c. Ensure that your printer and device are on the same network.

  1. Install the Canon PRINT Inkjet/SELPHY App:

a. Go to the app store.

b. Search for the “Canon PRINT Inkjet/SELPHY App”.

c. Download and install the app.

  1. Add printer:

a. Go to the Canon PRINT Inkjet/SELPHY app.

b. Now follow the on-screen instructions to add your printer.

c. App will search for the available printers, Select your Canon imagePROGRAF PRO-4000S from the available list. 

d. Click on Add printer.

  1.  Print the Test page:

a. Print a test page to confirm the setup.

Setting up Canon imagePROGRAF PRO-4000S – Android:

  1. Install the Canon PRINT Inkjet/SELPHY App: 

a. Download the app from the play store.

  1. Add the printer on the app:

a. Click on the add icon on the phone.

b. Now click on the register printer.

c. Select your Canon imagePROGRAF PRO-4000S.

d. Now the printer is installed on your phone.

  1. Print the Test page:

a. Print a test page to confirm the setup.

Setting up Canon imagePROGRAF PRO-4000S – Chrome OS (Wifi) :

  1. Connect the printer to Wifi connection:

a. Choose your wifi connection from the available networks.

b. Enter the password.

c. Wait until the printer displays connected.

  1. Add Printer:

a. Click the Settings icon.

b. In the Settings menu, click on Advanced at the bottom.

c. Click Printing and then Printers.

d. Your Canon imagePROGRAF PRO-4000S should appear in the list if it’s connected to the same Wi-Fi.

e. Click Add.

  1. Print the Test page:

a. Print a test page to confirm the setup.

USB Setup (Wired Setup):

  1. Connect the printer to USB Cable:

a. Plug the USB Cable into the printer and the other end to your Chromebook.

  1. Add printer:

a. Click the Settings icon.

b. In the settings menu, click on Advanced at the bottom.

c. Click Printing and then printers.

d. Click on the Add Printer option.

e. Your Canon imagePROGRAF PRO-4000S should appear in the list if it’s connected to the same Wi-Fi.

f. Click Add.

  1. Print the Test page:

a. Print a test page to confirm the setup.

Full Guides and Drivers Available

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Troubleshooting Steps

  1. Printer not connecting to wifi:
  2. Possible Causes: Incorrect password, weak, signal or outdated firmware.
  3. Solutions:
  4. a. Ensure your Wi-Fi password is correct
  5. b. Place the printer close to the router
  6. c. Re-run Easy Wireless Connect
  7. d. Press Setup >Wi-Fi Setup >Easy Wireless Connect
  8. e. Restart the router and printer
  9. f. Check for firmware updates via Canon’s official website
  10. Print Not Detected by computer or mobile:
  11. Solutions:
  12. a. Ensure both printer and device are on the same Wi-Fi network
  13. b. Restart your printer and device
  14. c. Reinstall the Canon PRINT Inkjet/SELPHY app (for mobile)
  15. d. For USB connection, ensure the cable is securely connected
  16. e. On Windows/Mac, reinstall the printer driver
  17. Paper Jam:
  18. Solutions:
  19. a. Turn off the printer
  20. b. Gently remove jammed paper from the rear tray, output slot, or inside the printer
  21. c. Check for torn paper pieces
  22. d. Restart the printer
  23. Poor Print Quality (Faded, Streaks, Missing Colors)
  24. Solution:
  25. a. Check ink levels and replace cartridges if needed
  26. b. Run Print Head Cleaning:
  27. c. Press Setup >Maintenance>Cleaning
  28. d. Perform Print Head Alignment via the same menu
  29. e. Ensure you’re using compatible paper

Downloads

Driver Download

Your model PRO-4000S

Download drivers

App Download

Canon PRINT for phones and tablets

iOS App Android App

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