CanonPIXMA

MG3620

Last updated August 21, 2026

The Canon PIXMA MG3620 printer is part of Canon's consumer inkjet line, built for homes and small home offices handling everyday mixed printing — documents, photos, forms, and school or hobby work. Unlike Canon's ink tank (MegaTank/G MG3620) or large-format imagePROGRAF lines, the PIXMA MG3620 uses replaceable ink cartridges, typically a two-cartridge FINE system pairing pigment black for sharp text with dye-based color for photos.

CountryUnited States OSUnknown
Requirements & Prerequisite

Gather the following items before you begin setup. Tick each one as you get it.

Manuals & Guides

PIXMA Wireless setup on Windows

  1. Go to the bottom of the page to download the drivers.
  2. Download the recommended driver and software bundle for your version of Windows
  3. Run the installer and accept the licence agreement
  4. Choose Wireless Connection when prompted
  5. Let the installer search for your printer on the network, or select your Wi-Fi network and enter the password when asked
  6. Let the installer finish and register the printer
  7. Install IJ Scan Utility as well if your PIXMA Series printer supports scanning
  8. Print a test page: Settings > Bluetooth & devices > Printers & scanners > [your PIXMA Series printer] > Printer properties > Print Test Page
Full Guides and Drivers Available

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Downloads

Driver Download

Your model MG3620

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App Download

Canon PRINT for phones and tablets

Troubleshooting Steps

  1. Printer not connecting to wifi:
  2. Possible Causes: Incorrect password, weak, signal or outdated firmware.
  3. Solutions:
  4. a. Ensure your Wi-Fi password is correct
  5. b. Place the printer close to the router
  6. c. Re-run Easy Wireless Connect
  7. d. Press Setup >Wi-Fi Setup >Easy Wireless Connect
  8. e. Restart the router and printer
  9. f. Check for firmware updates via Canon’s official website
  10. Print Not Detected by computer or mobile:
  11. Solutions:
  12. a. Ensure both printer and device are on the same Wi-Fi network
  13. b. Restart your printer and device
  14. c. Reinstall the Canon PRINT Inkjet/SELPHY app (for mobile)
  15. d. For USB connection, ensure the cable is securely connected
  16. e. On Windows/Mac, reinstall the printer driver
  17. Paper Jam:
  18. Solutions:
  19. a. Turn off the printer
  20. b. Gently remove jammed paper from the rear tray, output slot, or inside the printer
  21. c. Check for torn paper pieces
  22. d. Restart the printer
  23. Poor Print Quality (Faded, Streaks, Missing Colors)
  24. Solution:
  25. a. Check ink levels and replace cartridges if needed
  26. b. Run Print Head Cleaning:
  27. c. Press Setup >Maintenance>Cleaning
  28. d. Perform Print Head Alignment via the same menu
  29. e. Ensure you’re using compatible paper