CanonimagePROGRAF

imagePROGRAF Series

Last updated July 13, 2026

The Canon Series is a compact large-format printer designed for a range of users, from small businesses to home offices that require wide-format printing capabilities. One of the standout features of this model is its built-in scanner, which allows for copying and scanning, making it versatile for tasks like creating posters, technical drawings, and CAD designs. The Series is part of Canon’s eco-friendly and user-friendly lineup, focusing on ease of use, affordability, and high-quality output for various media types, such as plain paper, glossy photo paper, and more.

CountryUnited States OSUnknown
Requirements & Prerequisite

Gather the following items before you begin setup. Tick each one as you get it.

Manuals & Guides

Canon Series setup on Windows

  • Download and Install Drivers:
    • Driver Downloads are available in the Bottom of the page.
    • Navigate to the “Drivers, Software & Firmware” section.
    • Select the appropriate driver for your Windows version and download it.
    • Run the installer and follow the on-screen instructions to complete the installation.
  • Connect the Printer:
    • Connect the printer to your computer using a USB cable or ensure both devices are on the same network for network printing.
Full Guides and Drivers Available

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Downloads

Driver Download

Your model imagePROGRAF

Download drivers

App Download

Canon PRINT for phones and tablets

Troubleshooting Steps

  1. Printer not connecting to wi-fi:
    • Possible Causes: Incorrect password, weak, signal or outdated firmware.
    • Solutions:
      • Ensure your Wi-Fi password is correct
      • Place the printer close to the router
      • Re-run Easy Wireless Connect
      • Press Setup >Wi-Fi Setup >Easy Wireless Connect
      • Restart the router and printer
      • Check for firmware updates via Canon’s official website
  2. Print Not Detected by computer or mobile:
    • Solutions:
      • Ensure both printer and device are on the same Wi-Fi network
      • Restart your printer and device
      • Reinstall the Canon PRINT Inkjet/SELPHY app (for mobile)
      • For USB connection, ensure the cable is securely connected
      • On Windows/Mac, reinstall the printer driver
  3. Paper Jam:
    • Solutions:
      • Turn off the printer
      • Gently remove jammed paper from the rear tray, output slot, or inside the printer
      • Check for torn paper pieces
      • Restart the printer
  4. Poor Print Quality (Faded, Streaks, Missing Colors):
    • Solution:
      • Check ink levels and replace cartridges if needed
      • Run Print Head Cleaning:
      • Press Setup >Maintenance>Cleaning
      • Perform Print Head Alignment via the same menu
      • Ensure you’re using compatible paper