CanonimageRUNNER ADVANCE
imageRUNNER ADVANCE C3525i
Last updated August 21, 2026
The Canon imageRUNNER ADVANCE C3525i is an enterprise-grade multifunction printer built for offices, departments, and workgroups that handle serious document volume. It prints, copies, scans, and sends, with a large touchscreen interface, automatic duplex handling, and high-capacity paper trays that keep jobs moving without constant refills. Networking is the primary connection method here — these devices are designed to sit on a wired office network with a fixed IP address, managed centrally by IT. The imageRUNNER ADVANCE C3525i is best suited for businesses that need reliable high-volume output with proper user authentication, security controls, and cost tracking, rather than a plug-and-play home printer.
Requirements & Prerequisite
Gather the following items before you begin setup. Tick each one as you get it.
Manuals & Guides
imageRUNNER ADVANCE Wireless setup on Windows
imageRUNNER ADVANCE Wired setup on Windows
imageRUNNER ADVANCE Wireless setup on macOS
imageRUNNER ADVANCE Wired setup on macOS
imageRUNNER ADVANCE Wireless setup on ChromeOS
imageRUNNER ADVANCE Wired setup on ChromeOS
imageRUNNER ADVANCE Wireless setup on Linux
imageRUNNER ADVANCE Wired setup on Linux
imageRUNNER ADVANCE Wireless setup on iOS
imageRUNNER ADVANCE Wireless setup on Android
Downloads
Troubleshooting Steps
Issue: Printer shows as offline on the network
- Confirm the device has a valid IP address by checking the network settings on the touchscreen
- Verify the Ethernet cable is securely connected at both ends and the link light is active
- Ping the printer's IP address from a computer on the same network to confirm it's reachable
- If the IP changed, update the port settings in your printer driver or ask IT to assign a static IP
Issue: Print jobs stay stuck in the queue
- Check whether Forced Hold Printing is enabled, which holds jobs until released at the device
- Confirm your user account has print permissions if authentication is turned on
- Clear the queue on your computer, restart the print spooler, and resend the job
Issue: Paper jams
- Follow the on-screen jam clearing animation, which shows the exact location on your model
- Turn the device off before reaching into any internal paper path
- Check that paper guides in the cassette match the loaded paper size
Issue: Scan to email or network folder fails
- Confirm the SMTP or SMB settings are correctly configured in the Remote UI
- Check that your email or network credentials haven't expired, since these commonly cause silent failures
- Verify the destination folder still exists and permissions haven't changed
Issue: Print quality is faded, streaky, or has colour shifts
- Check toner levels and replace any cartridge running low
- Run the automatic gradation adjustment from the touchscreen maintenance menu
- Confirm the paper type setting matches the media actually loaded in the tray
Issue: Driver won't install or the printer isn't found during setup
- Download the driver for your exact imageRUNNER ADVANCE model from Canon's official support page
- Add the printer by IP address manually rather than relying on network discovery, which firewalls often block
- Confirm your OS version is still supported, since enterprise driver support varies by model generation