CanonPIXMA
TS9560a
Last updated August 21, 2026
The Canon PIXMA TS9560a printer is part of Canon's consumer inkjet line, built for homes and small home offices handling everyday mixed printing — documents, photos, forms, and school or hobby work. Unlike Canon's ink tank (MegaTank/G TS9560a) or large-format imagePROGRAF lines, the PIXMA TS9560a uses replaceable ink cartridges, typically a two-cartridge FINE system pairing pigment black for sharp text with dye-based color for photos.
Requirements & Prerequisite
Gather the following items before you begin setup. Tick each one as you get it.
Manuals & Guides
PIXMA Wireless setup on Windows
PIXMA Wired setup on Windows
PIXMA Wireless setup on macOS
PIXMA Wired setup on macOS
PIXMA Wireless setup on ChromeOS
PIXMA Wired setup on ChromeOS
PIXMA Wireless setup on Linux
PIXMA Wired setup on Linux
PIXMA Wireless setup on iOS
PIXMA Wireless setup on Android
Downloads
Troubleshooting Steps
- The Machine Cannot Be Powered On:
- Press the ON button.
- Make sure that the power plug is securely plugged into the power cord connector of the machine, then turn it back on.
- Make sure that the USB cable is securely plugged in.
- Unplug the machine from the power supply, then plug the machine back in and turn the machine back on after leaving it for at least 2 minutes.
- If you are printing from the computer and there are unnecessary print jobs, delete them.
- Make sure of the following when you load paper:
- When loading two or more sheets of paper, align the edges of the sheets before loading.
- Make sure that the paper stack does not exceed the paper load limit.
- Always load the paper in portrait orientation, regardless of the printing orientation.
- Load the paper with the print side facing up.
- Check to see if the paper you are printing on is not too thick or curled.
- Confirm that the media type and the paper size settings correspond with the loaded paper.
- Make sure that there are not any foreign objects in the rear tray.
- Check Cartridges:
- When a FINE cartridge runs out of ink, replace it with a new one.
- Is the FINE cartridge installed properly?
- If the FINE cartridge is not installed securely, ink may not be ejected correctly.
- Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges, Then install the FINE cartridges again. Push the FINE cartridge until it clicks into place.
- Perform the Print Head Deep Cleaning.
- Paper Jams:
- When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically.
- Take the papers out and arrange them in a proper way.