Open the box fully and lift the printer upward with support from both sides.
CanonPIXMA
MX475
Last updated July 13, 2026
Canon PIXMA MX475 is a 3-in-1 inkjet printer offering scanning, copying. It is included with 2 FINE Cartridges (BK, CL) inkjet systems with 2pl (min.) ink droplet size using chromaLife100 inks. Canon PIXMA MX475 comes with software like MP Driver with Scanning Utility, Quick Menu, My Image Garden, Easy-Web Print EX (plug-in for IE8 or higher).
CountryUnited States
OSUnknown
In this Setup
Requirements & Prerequisite
Gather the following items before you begin setup. Tick each one as you get it.
Unboxing & Initial Setup
- Take the printer out of the box.
- Remove all the packaging and protective tape.
- Plug in the power cord and turn on the printer.
- Install the cartridges.
- Load plain LTR or A4 size paper.
Manuals & Guides
Canon MX475 setup on Windows
Canon MX475 setup on macOS
Canon MX475 setup on iPhone & iPad
Canon MX475 setup on Android
Troubleshooting Steps
- Printer not connecting to wifi:
- Possible Causes: Incorrect password, weak, signal or outdated firmware.
- Solutions:
- a. Ensure your Wi-Fi password is correct
- b. Place the printer close to the router
- c. Re-run Easy Wireless Connect
- d. Press Setup >Wi-Fi Setup >Easy Wireless Connect
- e. Restart the router and printer
- f. Check for firmware updates via Canon’s official website
- Print Not Detected by computer or mobile:
- Solutions:
- a. Ensure both printer and device are on the same Wi-Fi network
- b. Restart your printer and device
- c. Reinstall the Canon PRINT Inkjet/SELPHY app (for mobile)
- d. For USB connection, ensure the cable is securely connected
- e. On Windows/Mac, reinstall the printer driver
- Paper Jam:
- Solutions:
- a. Turn off the printer
- b. Gently remove jammed paper from the rear tray, output slot, or inside the printer
- c. Check for torn paper pieces
- d. Restart the printer
- Poor Print Quality (Faded, Streaks, Missing Colors)
- Solution:
- a. Check ink levels and replace cartridges if needed
- b. Run Print Head Cleaning:
- c. Press Setup >Maintenance>Cleaning
- d. Perform Print Head Alignment via the same menu
- e. Ensure you’re using compatible paper