Open the box fully and lift the printer upward with support from both sides.
CanonPIXMA
MG2400
Last updated August 6, 2026
Canon PIXMA MG2400 is a multifunctional printer which also offers scanning copying. It is a cost efficient printer as it uses a hybrid ink system with 4 color cartridge system. Canon PIXMA MG2400 works with Dual Color Gamut Processing Technology. It is rated as EPEAT Silver.
CountryUnited States
OSUnknown
In this Setup
Requirements & Prerequisite
Gather the following items before you begin setup. Tick each one as you get it.
Unboxing & Initial Setup
- Take out the printer from the box.
- Remove the packaging.
- Remove and discard the protective tape.
- Retract the paper output tray and extension.
- Open the cover.
- Unpack the cartridges.
- Install the ink cartridge firmly.
- Close the cover.
- Load the paper.
Manuals & Guides
Canon MG2400 setup on Windows
Canon MG2400 setup on macOS
Troubleshooting Steps
- Printer not connecting to wifi:
- Possible Causes: Incorrect password, weak, signal or outdated firmware.
- Solutions:
- a. Ensure your Wi-Fi password is correct
- b. Place the printer close to the router
- c. Re-run Easy Wireless Connect
- d. Press Setup >Wi-Fi Setup >Easy Wireless Connect
- e. Restart the router and printer
- f. Check for firmware updates via Canon’s official website
- Print Not Detected by computer or mobile:
- Solutions:
- a. Ensure both printer and device are on the same Wi-Fi network
- b. Restart your printer and device
- c. Reinstall the Canon PRINT Inkjet/SELPHY app (for mobile)
- d. For USB connection, ensure the cable is securely connected
- e. On Windows/Mac, reinstall the printer driver
- Paper Jam:
- Solutions:
- a. Turn off the printer
- b. Gently remove jammed paper from the rear tray, output slot, or inside the printer
- c. Check for torn paper pieces
- d. Restart the printer
- Poor Print Quality (Faded, Streaks, Missing Colors)
- Solution:
- a. Check ink levels and replace cartridges if needed
- b. Run Print Head Cleaning:
- c. Press Setup >Maintenance>Cleaning
- d. Perform Print Head Alignment via the same menu
- e. Ensure you’re using compatible paper