Canoni-SENSYS

i-SENSYS

The Canon i-SENSYS Series is a laser printer aimed at home offices and small to medium-sized businesses. Depending on the model, it prints, scans, copies, and faxes from a single unit, with a fast warm-up and print speeds that hold up under daily use. It connects over Wi-Fi, Wireless Direct, Ethernet, or USB, so it works on almost any office network. It suits anyone who prints often and wants the printer to just work between jobs.

CountryUnited States OSUnknown

Requirements & Prerequisite

Gather the following items before you begin setup. Tick each one as you get it.

Power cable and a nearby electrical outlet
Ink or toner cartridges (included or purchased separately for Printers only)
Wi-Fi network name (SSID) and password (For Wireless Printers)
Computer(Mac, Windows, Linux), Tablet (iPad, Android), or Smartphone (Android, iOS) for setup
Printer placed within range of your Wi-Fi router
USB cable

Connect this printer

Use your computer’s printer list or the Canon PRINT app to add this model.

Manuals & Guides

i-SENSYS Wireless setup on Windows

Turn on the i-SENSYS Series and open the wireless LAN setup wizard from the touchscreen
Pick your Wi-Fi network and enter the password, or use WPS if your router supports it
On your Windows computer, download the driver from Canon's official i-SENSYS support page
Run the installer and choose Wireless LAN connection when it asks
Print a test page from Settings > Bluetooth & devices > Printers & scanners

Full Guides and Drivers Available

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Troubleshooting Steps

Printer shows as offline
1. Check that the printer is on and connected to the same network as your computer. Remove it and re-add it in your OS's printer settings. If it still won't hold a connection, restart the printer and the router.
Printer keeps dropping off Wi-Fi
1. Move the printer closer to the router, or clear away anything blocking the signal between them. Check it isn't in a power-saving mode that turns off the Wi-Fi radio. If it keeps failing, re-run the wireless setup from the touchscreen.
Paper jams
1. Turn the printer off before you clear a jam. Pull the paper out slowly, in the direction it was already feeding, not against it. Fan the paper stack before loading it, and don't overfill the tray.
Print quality is faded or streaky
1. Check the toner level and swap the cartridge if it's low. Run the cleaning utility from the printer's software. Make sure the paper type setting matches what you actually loaded.
Driver won't install, or the printer isn't detected during setup
1. Get the driver straight from Canon's official i-SENSYS support page for your exact model. Antivirus or firewall software sometimes blocks the installer, so try disabling it temporarily. Make sure the printer is on and on the network before you run the installer.

Features

Toner: genuine Canon cartridges, in standard and high-yield capacities
Print style: laser printing, mono or colour depending on model, with automatic double-sided (duplex) printing
Paper: A4, A5, Legal, Letter, envelopes, and labels, fed from the cassette or the multi-purpose tray
Connection: Wi-Fi, Wireless Direct, Ethernet, and USB 2.0
Mobile printing: AirPrint on iOS, Mopria and the Canon Print Service Plug-in on Android, and the Canon PRINT Business app
Display: a touchscreen for scanning, copying, and one-touch shortcuts you can set up yourself
Security: Secure Print with PIN release, plus Verify System at Startup, which checks the firmware hasn't been tampered with
Cloud: scan straight to Google Drive, Dropbox, or OneDrive

Compatibility

Windows macOS ChromeOS Linux iOS Android

Device detected Detected OS: Unknown

Error codes

All

001 003 005 012 018 019

FAQ

How do I connect my Canon i-SENSYS Series to Wi-Fi without a cable?

Open the wireless setup wizard on the printer's touchscreen, pick your network, and enter the password. You can also press the WPS button on your router within two minutes of starting setup, or let the Canon PRINT Business app walk you through it.

Why is my i-SENSYS Series showing as offline?

Usually, the printer and your computer aren't on the same network, or the printer's Wi-Fi has dropped. Restart both the printer and the router, then remove and re-add the printer in your operating system's printer settings.

Which driver do I need for the i-SENSYS Series on Windows 11?

Download the driver for your exact i-SENSYS model from Canon's official support page. Get the current release rather than one left over from an older version of Windows.

Does the i-SENSYS Series work with Mac and Chromebook?

Yes. Canon provides official macOS drivers, and most models support AirPrint and Mopria, which Chrome OS recognises on its own, without a separate driver installation.

How do I reset my i-SENSYS Series to factory settings?

On the touchscreen, go to System or Maintenance settings and choose the option to initialize or reset all settings. This clears your saved Wi-Fi credentials, so you'll need to run wireless setup again afterward.

Can I print from my phone to the i-SENSYS Series?

Yes. iPhone and iPad print through AirPrint with no app needed. Android prints through Mopria or the Canon PRINT Business app, as long as the phone and printer share the same Wi-Fi network.

i-SENSYS

Connect this printer

Connect this printer

Manuals & Guides

i-SENSYS Wireless setup on Windows

Register to Download & Connect

i-SENSYS Wired setup on Windows

Register to Download & Connect

i-SENSYS Wireless setup on macOS

Register to Download & Connect

i-SENSYS Wired setup on macOS

Register to Download & Connect

i-SENSYS Wireless setup on ChromeOS

Register to Download & Connect

i-SENSYS Wired setup on ChromeOS

Register to Download & Connect

i-SENSYS Wireless setup on Linux

Register to Download & Connect

i-SENSYS Wired setup on Linux

Register to Download & Connect

i-SENSYS Wireless setup on iOS

Register to Download & Connect

i-SENSYS Wireless setup on Android

Register to Download & Connect

Troubleshooting Steps

i-SENSYS

Connect this printer

Manuals & Guides

i-SENSYS Wireless setup on Windows

Register to Download & Connect

i-SENSYS Wired setup on Windows

Register to Download & Connect

i-SENSYS Wireless setup on macOS

Register to Download & Connect

i-SENSYS Wired setup on macOS

Register to Download & Connect

i-SENSYS Wireless setup on ChromeOS

Register to Download & Connect

i-SENSYS Wired setup on ChromeOS

Register to Download & Connect

i-SENSYS Wireless setup on Linux

Register to Download & Connect

i-SENSYS Wired setup on Linux

Register to Download & Connect

i-SENSYS Wireless setup on iOS

Register to Download & Connect

i-SENSYS Wireless setup on Android

Register to Download & Connect

Troubleshooting Steps

Other i-SENSYS Models