Open the box fully and lift the printer upward with support from both sides.
CanonPIXMA
TS6420a
Last updated July 13, 2026
The Canon TS6420a is a compact all-in-one printer designed for high-quality printing, scanning, and copying. Its stylish design, user-friendly interface, and versatile connectivity options make it an excellent choice for both home and office environments.
CountryUnited States
OSUnknown
In this Setup
Requirements & Prerequisite
Gather the following items before you begin setup. Tick each one as you get it.
Unboxing & Initial Setup
- Carefully unpack the Canon TS6420a and remove any protective packaging and tape.
- Open the front cover, insert the ink cartridges into their corresponding slots until they click securely in place.
- Adjust the paper guides in the rear paper tray and load the appropriate paper size (e.g., A4, letter).
- Plug the printer into a power outlet and press the power button to turn it on.
Manuals & Guides
Canon TS6420a setup on Windows
Canon TS6420a setup on macOS
Canon TS6420a setup on iPhone & iPad
Canon TS6420a setup on Android
Canon TS6420a setup on Chromebook
Troubleshooting Steps
- 1. Printer Not Turning On
- Check power cable connection
- Try a different power outlet
- Hold power button for 3 seconds
- 2. Wi-Fi & Connectivity Issues
- Printer Not Connecting to Wi-Fi
- Run Easy Wireless Connect on printer:
- Tap Setup >Wi-Fi Setup > Easy Wireless Connect > Yes
- Ensure correct Wi-Fi password
- Place printer near router
- Restart router and printer
- 3. Printer Disappears from Device List
- Confirm printer and device are on same Wi-Fi
- Restart both devices
- Re-add printer manually if needed
- Mac Troubleshooting
- 4. Printer Not Showing on Mac
- System Settings > Printers & Scanners >Remove and re-add printer
- Prefer Secure AirPrint driver when adding
- Reset printing system if persistent:
- Right-click printer list > Reset Printing System
- 5. Android/iOS Troubleshooting
- Canon PRINT App Can’t Find Printer
- Confirm printer is in Easy Wireless Connect mode
- Both phone and printer must be on same Wi-Fi
- Reboot devices
- Reinstall Canon PRINT app if needed
- 6.AirPrint Not Working on iPhone/iPad
- Confirm both devices are on same Wi-Fi
- Restart devices
- Re-add printer under Share → Print → Select Printer
- 7.Chromebook Troubleshooting
- Chromebook Can’t Detect Printer
- Go to Settings >Printers >Add Printer
- Enter printer’s IP manually (from printer’s Wi-Fi Info)
- Use IPP protocol and queue: ipp/print
- Restart Chromebook and printer
- 8. Printing & Scanning Issues
- Print Jobs Stuck or Not Printing
- Cancel all pending print jobs
- Power cycle printer
- Re-add printer to your system
- 9. Scanning Not Working
- For Mac/Windows: use IJ Scan Utility
- For Android/iOS: Use Canon PRINT Inkjet/SELPHY
- Ensure scanner function is enabled in printer settings