Open the box fully and lift the printer upward with support from both sides.
CanonPIXUS
XK500
Last updated July 13, 2026
The Canon PIXUS XK500 is an A4 inkjet all-in-one printer with print, copy, and scan functions, geared towards high-quality photo printing at a low running cost.
CountryUnited States
OSUnknown
In this Setup
Requirements & Prerequisite
Gather the following items before you begin setup. Tick each one as you get it.
Unboxing & Initial Setup
- Remove all packaging material and protective tapes from the printer
- Take out documentation material, power cord and other accessories from the box.
- Connect the power cord and turn ON the printer
- Install the ink cartridges
- Load paper into the paper tray
Manuals & Guides
Canon XK500 setup on Windows
Canon XK500 setup on macOS
Canon XK500 setup on Android
Canon XK500 setup on Chromebook
Troubleshooting Steps
- Cartridges: Ensure both ink cartridges are correctly inserted and clicked into place, as the printer will not work if they are not.
- Ink: Check that the ink levels are not critically low. If one cartridge is low, the printer may not print.
- Cleaning: Clean any ink residue from the metal contacts on the cartridges and on the printer using a lint-free cloth.
- Reset the printer: Some Canon printers have a fault reset feature. You can try holding the cancel print button for five to six seconds to clear most errors.
- Firmware: Check the Canon support site for any available firmware updates for the M50 and install them if necessary.
- Error codes: If you see an error code on the camera, look it up in the manual or on the Canon website for specific troubleshooting steps.