CanonimagePROGRAF

TC-20M

Last updated July 13, 2026

The Canon TC-20M is a compact large-format printer designed for a range of users, from small businesses to home offices that require wide-format printing capabilities. One of the standout features of this model is its built-in scanner, which allows for copying and scanning, making it versatile for tasks like creating posters, technical drawings, and CAD designs. The TC-20M is part of Canon’s eco-friendly and user-friendly lineup, focusing on ease of use, affordability, and high-quality output for various media types, such as plain paper, glossy photo paper, and more.

CountryUnited States OSUnknown

Requirements & Prerequisite

Gather the following items before you begin setup. Tick each one as you get it.

Power cable and a nearby electrical outlet
Ink or toner cartridges (included or purchased separately for Printers only)
Wi-Fi network name (SSID) and password (For Wireless Printers)
Computer(Mac, Windows, Linux), Tablet (iPad, Android), or Smartphone (Android, iOS) for setup
Printer placed within range of your Wi-Fi router
USB cable

Unboxing & Initial Setup

Step 1 of 5 Take printer out

Open the box fully and lift the printer upward with support from both sides.

Carefully remove the printer from its packaging and remove any protective materials and tapes.
Place the printer on a flat, stable surface with sufficient space to handle large-format paper rolls or sheets.
Open the ink compartment by lifting the cover on the printer.
The TC-20M uses refillable ink tanks. Unpack the ink bottles (Cyan, Magenta, Yellow, Black) and carefully fill the corresponding tanks in the printer.
Once the tanks are filled, close the ink compartment securely.
Load roll paper.
Plug the power cord into the printer and an electrical outlet. Turn on the printer using the power button.

Manuals & Guides

Canon TC-20M setup on Windows

Download and Install Drivers:
- Driver Downloads are available in the Bottom of the page.
- Navigate to the “Drivers, Software & Firmware” section.
- Select the appropriate driver for your Windows version and download it.
- Run the installer and follow the on-screen instructions to complete the installation.
Connect the Printer:
- Connect the printer to your computer using a USB cable or ensure both devices are on the same network for network printing.

Full Guides and Drivers Available

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To ensure you receive the highest level of support and access to essential resources, you will have to register with us. As a Premium User, you will gain exclusive access to the latest Driver Downloads, Detailed How-To Guides, and Priority Live Chat Support. This upgrade is essential for optimizing your experience and troubleshooting effectively.

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Troubleshooting Steps

Printer not connecting to wi-fi:
- Possible Causes: Incorrect password, weak, signal or outdated firmware.
- Solutions:
  - Ensure your Wi-Fi password is correct
  - Place the printer close to the router
  - Re-run Easy Wireless Connect
  - Press Setup >Wi-Fi Setup >Easy Wireless Connect
  - Restart the router and printer
  - Check for firmware updates via Canon’s official website
Print Not Detected by computer or mobile:
- Solutions:
  - Ensure both printer and device are on the same Wi-Fi network
  - Restart your printer and device
  - Reinstall the Canon PRINT Inkjet/SELPHY app (for mobile)
  - For USB connection, ensure the cable is securely connected
  - On Windows/Mac, reinstall the printer driver
Paper Jam:
- Solutions:
  - Turn off the printer
  - Gently remove jammed paper from the rear tray, output slot, or inside the printer
  - Check for torn paper pieces
  - Restart the printer
Poor Print Quality (Faded, Streaks, Missing Colors):
- Solution:
  - Check ink levels and replace cartridges if needed
  - Run Print Head Cleaning:
  - Press Setup >Maintenance>Cleaning
  - Perform Print Head Alignment via the same menu
  - Ensure you’re using compatible paper

Downloads

Driver Download

Your model TC-20M

Download drivers

App Download

Canon PRINT for phones and tablets

iOS App Android App

Driver downloads for Canon TC-20M on Unknown are available for registered users.

Features

Compact Design: Despite its large-format capabilities, the TC-20M is designed to fit into small spaces, making it ideal for offices with limited room.
Multi-Functionality: It includes built-in scanning and copying capabilities, which allows users to create copies of large-format documents without needing a separate scanner.
High-Quality Printing: Equipped with a 4-color pigment ink system (Cyan, Magenta, Yellow, and Black), the TC-20M produces vibrant, sharp, and professional-grade prints.
Media Flexibility: Supports both roll paper up to 24 inches wide and cut-sheet media, offering a range of printing options for various projects.
Cost-Effective Operation: With efficient ink usage and Canon’s refillable ink tank system, the TC-20M ensures low running costs, making it a great choice for budget-conscious users.
User-Friendly: Features an intuitive touchscreen panel for easy navigation and wireless connectivity options, allowing for simple integration with smartphones, tablets, and computers.
Eco-Friendly: Designed with energy-saving features and reduced environmental impact, the printer is ideal for businesses focused on sustainability.

Compatibility

Windows macOS iOS Android ChromeOS

Device detected Detected OS: Unknown

Error codes

All

001 003 005 012 018 019

FAQ

What should I do if my printer driver installation fails?

If the Driver installation fails, you will need to check the Operating system properly. Sometimes the 32 Bit OS does not support the 64 Bit OS Driver. Though the Operating system is detected by the Canon website automatically, you will still need to be sure.

Why is my printer showing offline or failing to connect to Wi-Fi?

This usually happens when the WiFi settings that you are trying to connect to are either wrong or the WiFi is not working. It can Also happen if the WiFi signal Strength is not good.

Which operating systems (Windows, macOS, Mobile) are supported?

It depends on the printer model, Some Canon printer models are not compatible with some operating systems like iOS, Android, and Chromebook because they do not support Wireless functionality. You can check the compatibility on the right side of this page or on the official Canon Website.

What should I check if my printer is not recognized by my computer via USB?

You should first download the Recommended Drivers for you Canon Printer on your Windows or Mac computer, Then you should check the printer, make sure the ink and the cartridges are installed properly and the printer is connected to the Power and turned on.

TC-20M

In this Setup

Unboxing & Initial Setup

Manuals & Guides

Canon TC-20M setup on Windows

Register to Download & Connect

Canon TC-20M setup on macOS

Register to Download & Connect

Canon TC-20M setup on iPhone & iPad

Register to Download & Connect

Canon TC-20M setup on Android

Register to Download & Connect

Canon TC-20M setup on Chromebook

Register to Download & Connect

Troubleshooting Steps

Downloads

Driver Download

App Download

TC-20M

In this Setup

Unboxing & Initial Setup

Manuals & Guides

Canon TC-20M setup on Windows

Register to Download & Connect

Canon TC-20M setup on macOS

Register to Download & Connect

Canon TC-20M setup on iPhone & iPad

Register to Download & Connect

Canon TC-20M setup on Android

Register to Download & Connect

Canon TC-20M setup on Chromebook

Register to Download & Connect

Troubleshooting Steps

Downloads

Driver Download

App Download

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