CanonimagePROGRAF
TZ32000
CountryUnited States
OSUnknown
In this Setup
Requirements & Prerequisite
Gather the following items before you begin setup. Tick each one as you get it.
Overview
The Canon imagePROGRAF TZ-32000 is a 36-inch, 5-color large-format printer designed for high-volume production printing, such as CAD drawings and vivid posters. It is known for its speed, automated features, and robust security.
Features
- Intelligent Media Handling: Features a dual-roll media system with automatic switching and a Top Delivery Tray (TDT) that can stack up to 100 CAD drawings or 10 posters.
- Productivity and workflow: Includes hot-swappable ink tanks and media rolls, auto media loading, and a user-friendly touchscreen interface. The MFP Z36 model allows for simultaneous scanning and printing.
- Enhanced image quality: Features a color calibration function and an ink sensing system to correct output variations and maintain consistent, high-quality prints.
- Robust security: Includes features like PIN printing, self-encrypting hard drives with AES 256 technology, and advanced authentication protocols.
- Environmental consciousness: Has an EPEAT Gold rating, low power consumption, and uses polystyrene-free packaging.
Unboxing & Initial Setup
- Remove all packaging material and protective tapes from the printer
- Take out documentation material, power cord and other accessories from the box.
- Connect the power cord and turn ON the printer
- Install the ink cartridges
- Load paper into the paper tray
Manuals & Guides
Canon TZ32000 setup on Windows
Setting up Guide for Windows:
- Install the drivers and software
- Download and run the installer: Download the full driver and software package and run the executable file.
- The installer will guide you through connecting to your network and completing the setup.
- Connect to your network
- The setup guide will prompt you to connect the printer.
- For a wired (Ethernet) connection: Connect the printer to your router using an Ethernet cable.
- For a wireless (Wi-Fi) connection:
- Alternatively, if you can access the printer’s touchscreen, go to HOME > LAN settings > Wi-Fi > Settings > Wi-Fi setup > Easy wireless connect to connect the printer to the network first.
- Complete the setup
- To finish the setup process, this will guide you through any final steps, such as registering the printer and completing any initial print head or ink system.
Canon TZ32000 setup on macOS
Setting Up Guide for MAC:
- Download and install the software
- Search for your printer model and ensure that the correct macOS version is selected.
- Download the Master Setup file.
- Double-click the downloaded file to open the disk image.
- Launch the Master Setup file from the disk image and follow the on-screen instructions to install the necessary software and drivers.
- Add the printer on your Mac
- On your Mac, click the Apple icon in the top-left corner and select System Settings (or System Preferences on older macOS versions).
- Click Printers & Scanners.
- Click the Add Printer, Scanner, or Fax button below the list of devices.
- Your Canon TZ-32000 should appear in the list of nearby printers.
- .Select the printer from the list. macOS will typically detect the correct driver automatically, but you may need to manually select it from the “Use” drop-down menu. Click Add to complete the process.
Canon TZ32000 setup on Android
Setting up Guide for Android:
- Download and install the Canon PRINT app
- On your Android device, open the Google Play Store.
- Search for “Canon PRINT” and install the official app
- Ensure your Android device is connected to the same Wi-Fi network as the printer.
- Add your printer in the app
- Open the Canon PRINT app and accept the user agreement.
- The app may automatically detect your printer. If it doesn’t, tap the Add/Switch button on the main screen, and then tap Register printer.
- The app will search the network for the TZ-32000. When it appears in the list, tap it to register the printer.
- Print from your Android device
- Once the printer is registered in the app, you can start a print job from your phone:
- In the Canon PRINT app, select what you want to print, such as a photo or a document.
Canon TZ32000 setup on Chromebook
Setting up Guide for Chromebook:
- Add the printer to your Chromebook
- Open Settings. Click the time in the bottom-right corner of your Chromebook screen and select the Settings icon (gear).
- Navigate to Print settings. In the Settings menu, go to Advanced > Print and scan > Printers.
- Add a new printer. Your Chromebook will automatically search for printers on the same network.
- If your printer is not listed, click Add Printer manually.
- Add the printer. Click the Add button. Your Chromebook will attempt to configure the printer using its IPP capability.
- Confirm the installation. Your new printer should now appear under “Your saved printers”.
Troubleshooting Steps
- Paper jams: Open the maintenance and inner covers to access the jam. Follow the on-screen instructions to remove the paper, making sure to lift the release lever and not touch the linear scale or carriage shaft.
- Printing stops with an error: This can happen if the roll paper has run out, so replace the roll. It can also be caused by a previous paper jam, so remove any remaining paper from the top delivery tray. If the problem persists, try switching the output location from the top to the front.
- Unused paper remaining: If there is any unused paper, a message will appear requesting you to remove it.
- Print quality and alignment issues
- Misaligned borders or poor print quality:
- Ensure the media type selected in the printer driver matches the loaded paper type.
- Use the printer’s touch screen to execute “Nozzle Check” to diagnose print head issues.
- Adjust the print head position by first running “Print Head Alignment” (try Auto standard, then advanced, then manual if needed).
- After adjusting the position, try adjusting the Head height or Paper thickness in the printer’s settings, especially for photo or proof paper.
Driver Downloads
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